Tessitura Network, Inc. is a member (licensee) owned nonprofit corporation established by Tessitura licensees to provide long term support and development for Tessitura Software and keep the application focused on the primary mission to "support, enhance and improve the Tessitura arts organization software in order to meet the operating needs of the Tessitura users and keep the software functionality and capabilities at the forefront of the industry."
- The core enterprise software is enhanced by user generated, user prioritized enhancements. Development is carried out by a team of Network developers.
- Vital products and services are added based on user needs both directly by the company and via negotiated preferred third-party relationships.
- 24x7 Support provided by the company based on comprehensive support standards.
- Full time Network staff of highly experienced professionals globally placed to provide services.
- For fairness, annual dues that cover Network costs are apportioned based on size categories of member organizations.
- “Right-sized” structure with virtual-centric business model that keeps fixed overhead to a minimum.
- True “Network” approach with users sharing ideas and knowledge in a cooperative fashion with peers.
- Deployment of web-based support tools and services for efficient issue handling 24x7.
- Worldwide Tessitura Learning & Community Conference that inspires and educates users and fosters networking.
- Community resources to foster knowledge exchange and user interaction within an open environment.
- A focus on serving the arts and cultural market thus avoiding the distractions and diversions of sports and other commercial markets.
- Software version approach that ensures all users are on the same version at the same time thus ensuring the latest functionality is used and that support can be efficiently delivered.
- Alternative software deployment models to run Tessitura Software in-house or rely on Network-provided hosting service via RAMP™ (Remote Access Managed Plan).
To understand the Network and the unique Tessitura Network approach, a history and overview can be viewed here.