Australian Centre for the Moving Image joins Tessitura Network to enhance relationships with audiences, visitors and donors

Dallas, TX

08/08/2011

The Tessitura Network Inc., the leading global provider of enterprise software technology, services and learning community for the arts and cultural sector, is pleased to announce that the Australian Centre for the Moving Image (ACMI) is a new user of Tessitura Software®.

Tessitura Software provides a unified platform for all departments within an organization to manage customer relationships, ticketing, marketing, subscriptions, fundraising, memberships, reporting and Web transactions. According to Jack Rubin, President of Tessitura Network, “Tessitura boosts operating efficiencies and fosters the ability to improve customer service levels as well as to increase revenues. Most other systems rely on a patchwork of solutions that are not fully integrated and do not truly deliver CRM.  Tessitura is a single solution that is equally effective at delivering powerful functionality across all functional areas.” Currently, thousands of professionals at arts and cultural organizations rely on Tessitura to better serve their patrons, donors and communities in Australia, Canada, Ireland, New Zealand, the United Kingdom and the United States. 

After a careful, extensive search, ACMI chose the Tessitura system because it seamlessly integrates a myriad of relationships and tasks for arts and cultural management. A unique institution at the heart of Melbourne's iconic meeting place, Federation Square, the Australian Centre for the Moving Image (ACMI) celebrates, explores and promotes the cultural and creative richness of the moving image in all its forms - film, television and digital culture.

Michael Parry, Head of Media Technology at ACMI, states:  "As a world-class cultural and creative organisation, ACMI was seeking a robust and feature rich CRM and Ticketing solution to seamlessly engage our audience and efficiently manage stakeholder relationships.  We've chosen Tessitura for its strong core functionalities, support network and proven track record in the Arts and Cultural sector, which gave us the confidence that Tessitura Network will be able to support us in achieving our goals."

In addition to Tessitura Network’s suite of products and services specifically designed for the arts and cultural sector, the non-profit organization provides extensive educational resources and a system for knowledge-sharing among Members that facilitates promoting best business practices.

About Tessitura Network Inc.

More than 360 theaters, orchestras, performing arts centers, museums, festivals, dance companies, opera companies, and university arts-affiliated departments and venues in six countries are Members of the Tessitura Network. With annual budgets spanning from under $1 million to over $300 million, the organizations range in size from fewer than 10 staff members to well over 500 employees.

Tessitura Software, the flagship product of the Tessitura Network, is solution-specific to the arts and cultural sector. The software serves as a living repository of all patron and prospect information, plus processes ticket and admission sales, handles memberships and philanthropic relationships, powers Web transactions, manages customer relationships and creates reports. 

Educational events, special events and group bookings are also handled by Tessitura Software. Companion products and services include N-Scan® for access control, TN Express Web® for an expressway to Web integration, T-Stats™ for data mining, RAMP™ for Tessitura deployment via a hosted option, and more.

Tessitura Network’s support services and development programs are guided by a team of highly-qualified industry professionals based in every continent where it has Members. As a non-profit corporation governed by an elected board of Tessitura Software users, the organization is focused on improving how it can best serve its users rather than a profit motive.

For more information about Tessitura Network, please contact Brian Feldman, Client Development Manager, bfeldman@tessituranetwork.com, 888-643-5778 x346 or visit www.tessituranetwork.com.

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Testimonial

Throughout the arts world, Tessitura is known as the gold standard of CRM software against which all other products are judged. It is user-friendly, powerful, and flexible, however what makes it truly remarkable is the Tessitura Community. This tight-knit collective of Tessitura users is always ready to provide support and advice via a state-of-the-art interactive website. Questions are answered and ideas shared by a community of users and staff who are tirelessly devoted to Tessitura. In a sentence the software is superb but it’s the people that make it great!

Dale Aucoin, Assistant Director of Donor Information, New York City Opera