11/29/2011
The Tessitura Network Inc., the leading global provider of enterprise software technology, services and learning community for the arts and cultural sector, is pleased to announce that the Melbourne Symphony Orchestra is a new Member of the Tessitura Network.
The Melbourne Symphony Orchestra joins more than 375 arts and cultural organizations worldwide that rely on Tessitura Software© to better serve their patrons, donors and communities. Tessitura provides a unified platform for all departments within an organization to manage customer relationships, ticketing, marketing, subscriptions, fundraising, memberships, reporting and Web transactions. According to Jack Rubin, President of Tessitura Network, “Tessitura boosts operating efficiencies and fosters the ability to improve customer service levels as well as to increase revenues. Most other systems rely on a patchwork of solutions that are not fully integrated and do not truly deliver CRM. Tessitura is a single comprehensive solution that is equally effective at powering transactions from all channels, and delivering robust capabilities across all functional areas.”
After a careful, extensive search, the Melbourne Symphony Orchestra chose the Tessitura system because it seamlessly integrates a myriad of relationships and tasks for arts and cultural management. With a reputation for excellence, versatility and innovation, the internationally-acclaimed Melbourne Symphony Orchestra is Australia’s oldest orchestra, established in 1906.
“Our Orchestra operates in a culturally rich but also highly competitive environment, and our long-term goals require powerful and effective solutions for ticketing, corporate giving and philanthropy,” said the Melbourne Symphony Orchestra’s Managing Director Matthew VanBesien. “I know Tessitura will help provide a dynamic way forward for our Company, allowing us to provide a seamless, streamlined experience to all our stakeholders.”
About Tessitura Network Inc.
More than 375 theaters, orchestras, performing arts centers, museums, festivals, dance companies, opera companies, and university arts-affiliated departments and venues in six countries are Members of the Tessitura Network. With annual budgets spanning from under $1 million to over $300 million, the organizations range in size from fewer than 10 staff members to well over 500 employees. Tessitura Network organizations are located in the United States, Australia, Canada, Ireland, New Zealand and the United Kingdom.
Tessitura Software, the flagship product of the Tessitura Network, is solution-specific to the arts and cultural sector. Tessitura Software provides a comprehensive suite of ticketing / admissions, marketing, development and fundraising tools to share information, increase productivity and provide unparalleled leverage for customer relationship management. It also powers Web transactions, provides tools for data mining, and offers analytical and reporting capabilities thus assuring that any customer or donor interaction is instantly captured and able to be utilized efficiently.
Educational events, special events and group bookings are also handled by Tessitura Software. Companion products and services include N-Scan® for access control, TN Express Web® for an expressway to Web integration, T-Stats™ for data mining, RAMP™ for Tessitura deployment via a hosted option, and more.
Tessitura Network’s support services and development programs are guided by a team of highly-qualified industry professionals based in every continent where it has Members. As a non-profit corporation governed by an elected board of Tessitura Software users, the organization is focused on improving how it can best serve its users rather than a profit motive.
In addition to Tessitura Network’s suite of products and services specifically designed for the arts and cultural sector, the non-profit organization provides extensive educational resources for the benefit of the Tessitura Network community. Part of the Network’s Mission is to provide an active platform for knowledge-sharing between peers and user organizations in a manner that facilitates best practices being learned, shared and instituted.
For more information about Tessitura Network, please contact Barbara Mazer Gross, Company Development Officer, bmazergross@tessituranetwork.com, (888) 643-5778 x346
or visit www.tessituranetwork.com.