06/02/2011
ZACH Theatre in Austin, the longest-running theatre company in Texas, is the first in Austin to join Tessitura Network Inc., the leading global provider of enterprise software technology, services and peer-sharing community for the arts and cultural sector.
Tessitura Software® provides the capabilities for professional arts and cultural organizations to better serve their patrons, donors and communities in Australia, Canada, Ireland, New Zealand, the United Kingdom and the United States.
“As Austin and Central Texas continue to grow, so do we,” said ZACH managing director Elisbeth Challener. “Just like we’re advancing ZACH’s production capabilities with the construction of the new Topfer Theatre, we’re investing in our future by incorporating new technologies that will make it possible for our team to better serve our growing number of single-ticket and season-ticket patrons.”
After a careful, extensive search, ZACH Theatre chose the Tessitura system because it seamlessly integrates a myriad of relationships and tasks for arts and cultural management. Currently celebrating its 78th season, ZACH Theatre is regarded as one of Austin’s most vibrant and innovative performing arts organizations.
Tessitura Software provides a unified platform for all departments within an organization to manage customer relationships, ticketing, marketing, subscriptions, fundraising, memberships, reporting and Web transactions. According to Jack Rubin, president of Tessitura Network, “Tessitura boosts operating efficiencies and fosters the ability to improve customer service levels as well as to increase revenues. Most other systems rely on a patchwork of solutions that are not fully integrated and do not truly deliver CRM. Tessitura is a single solution that is equally effective at delivering powerful functionality across all functional areas.”
In addition to Tessitura Network’s suite of products and services specifically designed for the arts and cultural sector, the non-profit organization provides extensive educational resources and a system for knowledge-sharing among its members that facilitates promoting best business practices.
About ZACH Theatre
Founded in 1933, ZACH annually serves more than 170,000 adults and youths. ZACH creates its own nationally recognized dramatic, musical and comedic productions that elevate, motivate and stimulate the human spirit under the leadership of producing artistic director Dave Steakley and managing director Elisbeth Challener.
With its most recent $22 million campaign, ZACH continues to expand its reach in Austin, adding a third theatre to its Central Austin performance campus. The 420-seat, 26,000-square-foot Topfer Theatre, slated for completion in the fall of 2012, will nearly double ZACH’s capacity while retaining its hallmark of an intimate theatre-going experience.
Visit www.zachtheatre.org for more information.
About Tessitura Network Inc.
More than 350 theaters, orchestras, performing arts centers, museums, festivals, dance companies, opera companies, and university arts-affiliated departments and venues in six countries are members of the Tessitura Network. With annual budgets spanning from $1 to $300 million, the organizations range in size from fewer than 10 staff members to well over 500 employees.
Tessitura Software, the flagship product of the Tessitura Network, is solution-specific to the arts and cultural sector. The software serves as a living repository of information about all patron and prospective audience members. It also processes ticket and admission sales, handles memberships and philanthropic relationships, powers Web transactions, manages customer relationships and creates reports.
The software also handles educational events, special events and group bookings. Companion products and services include N-Scan® for access control, TN Express Web® for an expressway to Web integration, T-Stats™ for data mining, and RAMP™ for Tessitura deployment via a hosted option.
Tessitura Network’s support services and development programs are guided by a team of highly-qualified industry professionals based in every continent where it is used. As a non-profit corporation governed by an elected board of Tessitura Software users, the organization is focused on improving how it can best serve its users rather than a profit motive.
For more information about Tessitura Network, please contact Brian Feldman, client development manager, bfeldman@tessituranetwork.com, 888-643-5778 x346 or visit www.tessituranetwork.com.