Enhancement Process

A unique inclusion with the Tessitura Software

The Tessitura Network is committed in its mission to keep the Tessitura application at the forefront of current technology as it functions to support, enhance and improve the Tessitura arts organization enterprise software in order to meet the operating needs of the Tessitura users and keep the software functionality at the forefront of the industry.

The Enhancement Process practiced by the Network is in place to ensure that this commitment can be maintained and that the direction of the application is primarily guided by the licensees of the system. 

While Network Development strives to continuously update Tessitura and the Web API to take advantage of new technologies and to hone the performance of the applications, the vast majority of functional changes to Tessitura, from large-scale features to small cosmetic changes, are implemented at the request of the user base. 

Enhancements are compiled by the Network and are available for review throughout the year via the TASK Helpdesk.  These suggested improvements are voted on by the membership to establish priorities and are implemented by Network Development accordingly. 

This user-driven approach is unique in the industry and an outgrowth of our member-owned company.

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Testimonial

Alan Valentine, Executive Director, Nashville Symphony

"Managing our growth would not have been possible without Tessitura Software."

Brian Payst, Director of Technology & Systems Support, University of North Carolina, Chapel Hill

“Tessitura has delivered on its promises and been a stable and effective platform for us.”

David Walper, Senior Data Analyst, Oregon Shakespeare Festival

“...you are all doing a great job. For someone who has been in the IT field for over 20 years now, I have to say it is an amazing accomplishment to give your user community so large a voice in the direction of our product.”

Judith Isherwood, Chief Executive, Wales Millennium Centre

"A project with the stature of Wales Millennium Centre requires absolutely the best technology tools to complement the most exciting new performing arts centre in Europe. The patron-centered focus of Tessitura, combined with the extensive ticketing and fundraising functionality and their excellent track record with some of the most visible arts organizations in the world, enabled our software selection process to move forward really smoothly and rapidly."

Kelly Tweeddale, Executive Director, Seattle Opera

“The arts organizations and people involved have been able to create a self-sustaining, highly innovative business model that has encouraged both new technology offerings and a culture of knowledge sharing within the community.”

Kevin Giglinto, Director of Marketing, Chicago Symphony Orchestra

“Our world has changed in a very positive way since we started using Tessitura.”