Ticket Sales
Tessitura Software has the flexibility to help you maximize ticket revenue, and full-featured Customer Relationship Management (CRM) ensures that you put the right customer in the right seat.
- Allows for reserved seating, general admission and timed admission
- Event selection via calendar, multi-parameter search or direct entry
- Subscription and package rollovers and renewal billing
- Packages can be fixed, flexible or multi-venue and include items such as classes, parking, dining and audio guides
- Supports multiple ship-to addresses and user-defined delivery methods
- Print receipts, ticket headers and tickets by individual order or batch
- Supports paid/unpaid, seated/unseated orders and special seating requests
- Multiple price types, fee options, promotion codes and discounts
- “Mode Of Sale” controls sales options by user-defined parameters
- Best seating algorithms are user-defined and can be based on constituent ranking and special requests including wheelchair seats
- Dynamic pricing functionality based on sales analysis
- Bar-coding and print-at-home functionality for use with optional N-Scan access control system
- Operator session batches provide accountability and accurate audits
- Fully PCI compliant and supports a large array of payment options including multiple payment methods per order, invoice payments, funds stored on account or on a gift certificate, and flexible payment plans with automatic payments at predefined intervals
- All ticketing functions performed in the box office can also be available online
Venue and Event Setup
Tessitura provides tools to help you structure your facilities, seasons, events and performances in a highly efficient and flexible manner.
- User-controlled set-up functionality facilitates definition and maintenance of an unlimited number of venues, events, seasons, performances and maps
- Design graphical reserved or general admission house maps with unlimited templates for price types, holds and allocations
- Elements of a ticket sale can be assigned to different General Ledger numbers, including fees, contributions, parking or meals
- Fees are percentage-based, fixed or both, inside or outside the ticket price, and can be defined by season, order or seat level based on product, mode of sale, price type, transaction type and delivery method
- Unlimited user-defined ticket and form design
- Performance and event information including description, searchable keywords, artist credits, running time and other content, all of which can be pushed directly to your website
- Control on-sale and off-sale dates and times for box office vs. web sales
