How many times have you heard “oh, selling a ticket is selling a ticket, what’s the big deal”? As a ticketing professional you certainly know the difference, and so do we. And the key thing that separates one system from another is flexibility. Not everybody works the same way, so whether you are running a massive ticket operation or selling from one window in the lobby, Tessitura can be flexibly configured to handle your specific ticketing needs.
Many systems only care about processing the transaction, but we know that the core of your operation is knowing as much as you can about the people who buy your tickets and contribute toward your bottom line. That is why the Constituent Record is such an important element of Tessitura.
In one area you can review someone’s complete contact information and history, their interests, historical activities, contributions, marketing preferences, relationships with other customers, and much more. Tessitura even allows you to create your own unlimited number of custom screens, just in case there is something you want to track that is not a standard feature.
Selling tickets, whether they are simple General Admission or complex subscriptions, are all handled from the same Ticket Order screen.
Here is your chance to enter an amazing array of data regarding your ticket buyer. Of course there are times when you simply need to get people into their seats as fast as possible, so Tessitura also allows you to do a “Quick Sale”. With all of their personal information just one click away you can provide the very best customer service, the kind that will keep your ticket buyers and donors returning through your doors for years to come.