Tessitura Network Timeline and History

Highlights in the Network's history

For the full Tessitura Network story click here

1996

The Metropolitan Opera decides to redefine and re-automate customer service after not finding a suitable integrated system from commercial providers for the technology required; the Board of Trustees authorizes a $5,000,000 capital expenditure to build a new system themselves in conjunction with a major customer service initiative.

1998-
1999

Full Impresario system implemented at the Metropolitan Opera.

2000

Ballet Dancer
2000/2001 Santa Fe Opera, Kennedy Center, San Francisco Symphony and Seattle Opera go live on Tessitura Software.

2001

Impresario is renamed Tessitura Software®

June - Metropolitan Opera decides to make Tessitura available on an expanded basis and forms a wholly owned licensing subsidiary - Impresario, LLC.

July - Tessitura Software users meet and decide to try to form a separate user-owned entity for ongoing support and development(and they also hold the first user conference in Santa Fe with 32 participants).

August – Tessitura Network services started on a “handshake” and agree to share costs equally.

2001-2002 – Negotiation among founding organizations on governance matters (the Metropolitan Opera, San Francisco Symphony, Santa Fe Opera, Seattle Opera, Lyric Opera of Chicago, New York City Center, John F. Kennedy Center for the Performing Arts).

2002

Tessitura Network Original Logo

Tessitura Network, Inc. corporation activated for Support, Consulting and Development. A Delaware non-profit corporation is the framework.

Tessitura .NET web API launched to enable real time internet transactions for ticketing, fundraising and much more. Lyric Opera and Houston Ballet are first to go live with the internet capabilities tying their websites to their Tessitura database.

Tessitura expands to Canada.

Tessitura Software introduces "consortium" model that allows multiple companies to share a single database in a partitioned, privacy-protected manner.

Tessitura Network User Conference in Chicago- 125 attendees.

2003

Not for Profit - 501(c)3 charitable organization status granted by IRS to the Tessitura Network, Inc.

Tessitura expands to the United Kingdom.

Subscription renewals online launched with the expanded capabilities of the Tessitura API.

User base grows from 25 license holders in 2002 to 57 in 2003.

Tessitura Network User Conference in San Diego- 240 attendees.

2004

Tessitura Network User Conference in Seattle- 440 attendees.

User base grows to 90 license holders .

2005

Tessitura expands to Australia.

Tessitura Network User Conference in Boston- 550 attendees.

“Select your own seat” online launched for license holders via the Tessitura API- Seattle Symphony is first adopter.

2006

Launch of Tessitura Hosted Deployment Model (RAMP™).

Tessitura Network User Conference in Toronto- 700 attendees (66 session- 121 presenters).

2007

Tessitura Network User Conference in Tucson – 800 attendees from 180 organizations.

2008

Tessitura Network global team grows to 41 during 2008 (for comparison, in 2001 there were 2 full time team members).

Tessitura expands to New Zealand and Ireland.

T-Stats™ data analysis product introduced and provided at no charge to license holders. Supercharges analysis for all departments.

PCI-DSS certification achieved for Tessitura Software. PCI -DSS is a multifaceted security standard that includes requirements for strict security management, policies, procedures.

8th Annual Network User conference held in Nashville reaches over 1000 attendees - over 120 sessions and 200+ presenters from 215 organizations. Network conferences are planned by users for users for learning, inspiration and networking.

188 license holders and 80+ sublicense holders in Canada, United Kingdom, Australia, New Zealand, Republic of Ireland and the United States.

2009

Tessitura Board of Directors expands to 12 members from 10 in order to further achieve a diverse representation for member organizations across size, geography, genre and skill set. The board has members from Australia, Canada, United Kingdom and the United States.

Major expansion of Network products and services (RADR™ for disaster recovery, N-Scan™ for access control, and TN Express Web™ as an expressway to website integration with Tessitura).

www.tessituranetwork.com launch on March 25, 2009.

Tessitura Network branding refreshed to reflect the global scope, market leading technology and services position and to reflect the community nature of the company.

Tessitura Network

Continued Network growth to 52 global team members and 310 organizations using the software in 6 countries.

2010

Network growth continues, encompassing 325 organizations - and counting.

2011

Now containing over 350 organizations, the Network continues working on the next version of the software, the first to contain next generation technology, collaboratively with the current members.

2011

TN Social Ticketing launched to allow ticketing directly in Facebook.

Over 1,000 attendees at the Tessitura Learning & Community Conference held in Orlando, Florida.

2012

Service oriented architecture of the Tessitura Software platform is developed, making the application more flexible than ever before.

The Tessitura Network introduces TN Mobile Plus™, a fully-integrated and feature-rich mobile platform for ticketing and audience engagement.

The largest gathering in the arts and cultural industry, the Tessitura Learning & Community Conference (TLCC), returns to San Diego.

2013

The Tessitura Network tops 425 organizations worldwide, supported by more than 90 professional staff.

TLCC2013 in San Francisco sets a new attendance record, with over 1300 arts professionals on site.

Tessitura’s Innovator Series launched to advance insight and innovation beyond the Tessitura community.

2014

Tessitura releases version 12/12.5 – the biggest release in company history.

Graphical sales interface “QuickSale” is launched.

Tessitura expands into Denmark, our 7th country.

2015

Sweden becomes the 8th country represented in the Tessitura Network.

14 new organizations join Tessitura in January alone – a company record!

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Recently Added Licensees

Ogunquit Playhouse
The Florida Orchestra
PortTix
Calgary Zoo
Handel and Haydn Society
Mystic Aquarium
Adventure Theatre
Orchestra of the Age of Enlightenment (UK)
London Sinfonietta (UK)
Alberta Ballet (CA)
Minnesota Orchestra
Toronto Consort (CA)
Hawaii Opera Theatre
Stages Theatre Company
Science Museum Group (UK)
Museum of the Bible
Tafelmusik Baroque Orchestra & Chamber Choir (Canada)
BIG ARTS
Almeida Theatre (UK)
Des Moines Performing Arts
Friends of the National Zoo
Alys Stephens Performing Arts Center
California Science Center
Ford's Theatre
Virginia Arts Festival
El Dorado Festival & Events
Country Music Hall of Fame & Museum
Lawrence Family JCC
Sydney Writers' Festival (Australia)
Madison Opera
Children's Theater of Madison
Jacob Burns Film Center
Arizona Opera
Australian National Academy of Music (Australia)
Frost Science
Belle Meade Plantation
Belvoir Theatre (Australia)
Black Country Living Museum (UK)
Museum of Chinese in America
Austin Opera
Hartford Stage
Intrepid Sea, Air & Space Museum
Minnesota Historical Society
Los Angeles County Museum of Art
Honolulu Museum of Art
Crystal Bridges Museum of American Art
Victorian Opera (Australia)
Chicago Architecture Foundation
National Portrait Gallery of Australia
The Africa Center
Lincoln Center for the Performing Arts
Cleveland Museum of Art
Los Angeles Master Chorale
Hillwood Museum
Jacksonville Symphony
NGV - National Gallery of Victoria (Australia)