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May 2013

August 2013

October 2013

January 2014

April 2014


September 2014

November 2014

February 2015


April 2015

Tessitura's Innovator Series

Tessitura’s Innovator Series is an ongoing program of brief and inspiring presentations by industry innovators, each focused on a single theme to advance insight and innovation in the business of arts and culture. Presented periodically at no cost to a live webinar audience of Tessitura Network Members and others engaged in or studying the arts and cultural sector, Innovator Series presentations are subsequently released through the Tessitura Network YouTube™ channel to expand and extend the accessibility of these powerfully innovative ideas globally.


Our next Innovator Series event will be presented live from the stage of the Tessitura Learning and Community Conference in Orlando on Wednesday, August 19 at 9:15am U.S. Eastern.

Watch this event live online:

Seb ChanSeb Chan, Director of Digital & Emerging Media
Cooper Hewitt, Smithsonian Design Museum
Making the Physical Experience Matter Even More: From Sleepy House Museum to Vibrant Interactive Experience
Both cultural heritage institutions and the performing arts have struggled with integrating digital media and technology into their organizational DNA. But some institutions are getting it right, augmenting and enhancing their offerings with digital experiences that transform their customer experiences, impacts and missions. Along with other ideas and observations, Seb will share his experience working as part of a team to transform the Cooper Hewitt museum, despite the architectural challenges of being housed in a 64-room former Carnegie mansion, into a visitor-facing interactive experience.

Kelly TweeddaleKelly Tweeddale, Executive Director
Seattle Opera
The Art of Reinvention: Lessons Learned When Rethinking, Reimaging and Retooling Became Necessary
In 2008, Seattle Opera was in the midst of a major capital campaign to fund a game-changing building project that suffered a near death moment when the U.S. recession hit. Kelly will discuss how this project, and others since, have been brought back to life or propelled forward through thinking and practices that might seem counter-intuitive to organizations traditionally rooted in conservative, risk-averse environments. Learn how Seattle Opera is combining the power of observation with Newton’s First Law to steer a new course and build momentum for the future.

Russell Kelban Richard LonsdorfRussell Kelban, Chief Marketing Director
Richard Lonsdorf, Artistic Administrator
San Francisco Symphony
Playing in the SoundBox: The Performance Space as Laboratory

Last December, the San Francisco Symphony transformed a drab, cavernous rehearsal hall into a club-like venue that offers enormous possibilities for creative performance, technological innovation, and the audience experience. The experimental nature of the space - which enables them to test program concepts, learn from their fans, and explore new directions in everything from the participant environment to sound and visual design - has already made SoundBox a hot ticket with the potential to offer a path forward for the traditional concert experience.

Presenter Bios and Links to More Information

Seb Chan
Seb Chan is currently Director of Digital & Emerging Media, Cooper Hewitt, Smithsonian Design Museum in New York. He has been responsible for the museum’s recent digital renewal and its transformation into an interactive, playful new museum reopened after a 3 year rebuilding and reimagining.  Prior to relocating to New York, he was Head of Digital, Social & Emerging Technologies at the Powerhouse Museum in Sydney where he led teams responsible for the Powerhouse’s pioneering work throughout the ’00s in open access, mass collaboration, web metrics and digital engagement, as well as large scale Australian cross-agency projects.  He also led a parallel life in electronic art and music organising and curating festivals, international touring, and was founding editor-in-chief for a long running music magazine.

Cooper Hewitt, Smithsonian Design Museum website 
Cooper Hewitt Labs blog
Seb’s blog Fresh and New(er)

Kelly Tweeddale
As Seattle Opera’s Executive Director, Kelly plays a key role in organizing and supervising the Opera’s daily operations, in generating and overseeing the company’s budgets, and in developing and implementing the Opera’s strategic long-range plan.  She is overseeing Seattle Opera’s future development projects: new media and using technology to expand the organization’s reach, securing a permanent home for the company’s operations including administrative, rehearsal, production, educational, technical support, costume and scenic assembly spaces, and creating a culture that maximizes community access, innovation and collaboration. Kelly has spent the last 25 years of her career in the performing arts with a focus on developing new audiences, managing major transitions, and increasing earned revenues. She is currently an adjunct professor for Seattle University’s Masters program for Arts Leadership and has been an instructor for the University of Washington’s Certificate Program, teaching Marketing and Public Relations in the Arts. She has previously held leadership positions at Seattle Symphony and The Cleveland Orchestra and has chaired the Tessitura Network board.

Seattle Opera website 
Kelly’s LinkedIn Profile

Russell Kelban
Russell Kelban is the Chief Marketing Director at the San Francisco Symphony with broad oversight of all aspects of the customer experience, encompassing marketing and sales, patron and ticket services, front-of-house, and retail operations. He most recently served as Senior VP of Marketing for Paramount Home Media Distribution, where he was responsible for the marketing of new film releases and catalogue titles across traditional and digital platforms. Russell brings to the Orchestra 25 years of experience in marketing and sales, advertising, and brand strategy.  Previously, he held similar positions at several major entertainment studios, including Universal Pictures, The Walt Disney Company, and Turner Broadcasting.  In addition, Russell has held senior marketing roles at Bay Area high-tech companies including Macromedia and Autodesk.

Richard Lonsdorf
Richard Lonsdorf has been the Artistic Administrator of the San Francisco Symphony since March 2013, where he oversees the orchestra's non-subscription programming, including the new SoundBox series, as well as summer, holiday, film and heritage offerings.  During his three years in Artistic Planning at the New York Philharmonic, he produced projects such as Stockhausen's Gruppen at the Park Avenue Armory, and an Emmy-nominated production of Rodgers & Hammerstein's Carousel.  Richard began his career in artist management, first at Columbia Artists Management, Inc. and then in the general management for the global pop star Shakira. He received a bachelor's degree in Psychology with a certificate in German from Harvard University.

The San Francisco Symphony website 
Russell’s LinkedIn Profile 
Richard’s LinkedIn Profile

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Alan Valentine, Executive Director, Nashville Symphony

"Managing our growth would not have been possible without Tessitura Software."

David Walper, Senior Data Analyst, Oregon Shakespeare Festival

“ are all doing a great job. For someone who has been in the IT field for over 20 years now, I have to say it is an amazing accomplishment to give your user community so large a voice in the direction of our product.”

Kelly Tweeddale, Executive Director, Seattle Opera

“The arts organizations and people involved have been able to create a self-sustaining, highly innovative business model that has encouraged both new technology offerings and a culture of knowledge sharing within the community.”

Kevin Giglinto, Vice President for Strategy and Special Initiatives, Chicago Symphony Orchestra

“Our world has changed in a very positive way since we started using Tessitura.”

Recently Added Licensees

Intrepid Sea, Air & Space Museum
Minnesota Historical Society
Los Angeles County Museum of Art
Honolulu Museum of Art
Crystal Bridges Museum of American Art
Victorian Opera (Australia)
Chicago Architecture Foundation
National Portrait Gallery of Australia
The Africa Center
Lincoln Center for the Performing Arts
Cleveland Museum of Art
Los Angeles Master Chorale
Hillwood Museum
Jacksonville Symphony
NGV - National Gallery of Victoria (Australia)
Ensemble Theatre Company
Bach Dancing and Dynamite Society
Kanopy Dance
Wadsworth Atheneum
Peabody Essex Museum
Madison Ballet
Wisconsin Chamber Orchestra
Madison Symphony Orchestra
Edmonton Arts Council (Canada)
Witte Museum
MIller Auditorium
Minnesota Zoological Garden
Austin Symphony Orchestra
Orlando Science Center
Auditorium Theatre
Malmo Opera & Musikteater (Sweden)
Malmo Symfoniorkester / Malmo Live Konserthus (Sweden)
Skanes Dansteater (Sweden)
Malmo Stadtsteater (Sweden)
George Washington's Mount  Vernon
Kalamazoo Civic Theatre
Irving S. Gilmore International Keyboard Festival
Kalamazoo Symphony Orchestra
Forward Theatre Company
Air Zoo
Ballet Austin
Museum of Fine Arts, Boston
Austin Theatre Alliance
American Repertory Theater
Da Camera of Houston
Science North
World of Speed Museum
National Theatre Wales (UK)
Santa Barbara Symphony
Imagination Stage
Perot Museum of Nature and Science
Opera Colorado
Scottsdale Museum of the West
Community Arts Music Association of Santa Barbara
Walker Arts Center
City of Birmingham Symphony Orchestra (UK)
Cincinnati Ballet
Museum of Science
Victoria Theatre Association
Glasgow Life
Bangarra Dance Theatre (AU)
Art Gallery of Alberta
New York University
Griffin Theatre Company
Tulsa Botanic Garden
Queensland Symphony Orchestra (AU)
Sadler's Wells Theatre (UK)
University of Nebraska Lied Center
Royal Danish Theatre (Denmark)
Orlando Philharmonic Orchestra
Malthouse Theatre (AU)
EMP Museum
National Institute of Dramatic Art (AU)
Museum of Old and New Art (AU)
Sydney Dance Company (AU)
Queensland Ballet (AU)