Tessitura's Innovator Series

Tessitura’s Innovator Series is an ongoing program of brief and inspiring presentations by industry innovators, each focused on a single theme to advance insight and innovation in the business of arts and culture. Presented periodically at no cost to a live webinar audience of Tessitura Network Members and others engaged in or studying the arts and cultural sector, Innovator Series presentations are subsequently released through the Tessitura Network YouTube™ channel to expand and extend the accessibility of these powerfully innovative ideas globally.

David PearceDavid Pearce, Strategic Director (Business Performance)
Wales Millennium Centre
Leveraging Shared Business Services to Benefit Collaborating Arts Organizations 
The Wales Millennium Centre and its local arts partners are collaborating to share technologies and services in a creative response to tightening budgets, a tough financial climate for funding and the continual need to develop and deploy new business technologies.  Learn how arts organizations might leverage the latest technology for their businesses, develop new and innovative solutions to meet their needs and share the cost of development by pooling resources in a consortium.

Erin KoppelErin Koppel, Director of Annual Campaign & Women's Board Activities
Lyric Opera of Chicago
What Every Development Team Should Know: Shortcuts to Finding Untapped Donor Potential
What is “data” in a fundraising context right now? Much more than membership trends, wealth screening, renewal rates, and income projections, Data Driven Development leverages unique knowledge about your fundraising environment, culture, and organization to uncover donor motivation and potential, and leads to increased engagement.  You can’t meet everybody, but sometimes the funds you are seeking are in the room with you – how do you know when and who and where? The shortcuts and ideas discussed in this talk will get you on the shorter path to fundraising nirvana.

Alan LevineAlan C. Levine, Chief Information Officer
The John F. Kennedy Center for the Performing Arts
In an Ocean of Data, Walk on Water
There is an unprecedented amount of data available to us, along with powerful tools to work with it.  Where do we start to make sense of all of this, and how do we derive maximum value in support of our missions, marketing, and fundraising?  Let the data take care of itself, and let meaning come to you!

Previous Innovator Series sessions:

Presenter Bios and Links to More Information

David Pearce
David has been with the Wales Millennium Centre since its opening in 2004 and is currently part of the strategic leadership team.  During his tenure, he has led several strategic developments, including establishing an award-winning customer care programme, bringing the food and beverage operation in-house and establishing the Centre's Michelin guide listed bar and restaurant. The Centre was the first UK Tessitura licensee and has continually developed its use of Tessitura. In 2008, the Centre developed the first area-wide consortium in the UK which now supports seven arts organisations across Wales and beyond. Prior to 2004, David held a number of management positions in a range of private and public sector organisations. He is a Member of the Institute of Hospitality, a school governor, a Trustee of the Association of Cultural Enterprises and, until recently, was a member of the Tessitura member Advisory Committee.

Wales Millennium Centre website

Erin Koppel
During 18 years of raising funds for Lyric Opera of Chicago, Erin has mastered a scope of experience unique in its depth. She has held positions focusing on all components of a robust development program and has served as Director of Annual Campaign and Women’s Board Activities since 2006. In that capacity, she now supervises a team of 13 with responsibilities covering all aspects of the donor cycle – research and prospecting, solicitation, donor benefit recognition and fulfillment, e-fundraising and innovation – in addition to her own portfolio work. She directs the strategy for achievement of the $21.9 million fundraising goal and the activities of the nationally known Women’s Board of Lyric Opera which raises nearly 20% of the fundraising goal annually. Erin was a member of the implementation team when Lyric installed Tessitura as the fifth licensee of the Tessitura Network in 2002, and serves as a founding member of the Member Advisory Committee of the Tessitura Network.

Lyric Opera of Chicago website

Alan C. Levine
Alan specializes in the application of technology to arts management, marketing and fundraising. Throughout his career, he has worked with non-profit organizations of all sizes to develop innovative, strategic uses of information technology, and he serves as a leader, mentor, and educator. At the Kennedy Center, he oversees all information technology, web and telecommunications operations. Through the Kennedy Center DeVos Institute of Arts Management, he has taught arts managers around the world. Alan is a founder and past Chairman of the Board of the Tessitura Network, Inc., which provides state-of-the-art software for customer relationship management, ticketing, and fundraising to performing arts and cultural organizations in six countries. He is President of CIO/Arts, and a founding member of the worldwide CIO Executive Council. Alan also serves on the Small Agency CIO Council of the US Federal Government.

The John F. Kennedy Center for the Performing Arts website

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Alan Valentine, Executive Director, Nashville Symphony

"Managing our growth would not have been possible without Tessitura Software."

Gary Keehner, Asolo Repertory Theatre

“The thing that drove us to Tessitura to begin with is the integration of the entire organization.”

Amy Lampi, Alley Theatre

"You can treat the person as an entire patron, because that's how the patrons view our organization… And I feel like Tessitura encourages that kind of collaboration inter-departmentally."

Jennifer Buzzell, Signature Theatre

"Tessitura does a lot to improve our departmental communication. I think that it gives us a common vocabulary, and it gives us insight into the overall business as opposed to our individual silos."

Recently Added Licensees

English National Ballet (UK)
Somerset House (UK)
Canadian Museum for Human Rights
Theatre Under the Stars (Houston)
California Musical Theatre
Museum of Contemporary Art Toronto
Minnesota Opera
Gettysburg Foundation
Institute for Contemporary Art, VCU
Zoological Society of Milwaukee
New England Historic Geneological Society
Birch Aquarium at Scripps
The Smith Center for the Performing Arts
Georgia Aquarium
American Film Institute
Dallas Zoo & Children's Aquarium at Fair Park
ICA Boston
The Carson Center
2econd Stage Theatre
Nelson-Atkins Museum of Art
Canadian Museum of Nature
Olney Theatre Center
Ogunquit Playhouse
The Florida Orchestra
Calgary Zoo
Handel and Haydn Society
Mystic Aquarium
Adventure Theatre
Orchestra of the Age of Enlightenment (UK)
London Sinfonietta (UK)
Alberta Ballet (CA)
Minnesota Orchestra
Toronto Consort (CA)
Hawaii Opera Theatre
Stages Theatre Company
Science Museum Group (UK)
Museum of the Bible
Tafelmusik Baroque Orchestra & Chamber Choir (Canada)
Almeida Theatre (UK)
Des Moines Performing Arts
Friends of the National Zoo
Alys Stephens Performing Arts Center
California Science Center
Ford's Theatre
Virginia Arts Festival
El Dorado Festival & Events
Country Music Hall of Fame & Museum
Lawrence Family JCC
Sydney Writers' Festival (Australia)
Madison Opera
Children's Theater of Madison
Jacob Burns Film Center
Arizona Opera
Australian National Academy of Music (Australia)
Frost Science
Belvoir Theatre (Australia)
Black Country Living Museum (UK)
Museum of Chinese in America
Austin Opera
Hartford Stage
Intrepid Sea, Air & Space Museum
Minnesota Historical Society