Gain Insight Into Any Aspect of Tessitura's Unified System
Customer Service Issues
Robust Business Intelligence & Data Analysis for a 360-Degree View of Your Whole Organization
Better data empowers you to make better decisions. The Tessitura Business Intelligence suite, included with your Tessitura Software license, puts your data at your fingertips.
Personalized dashboards give you quick, intuitive insights into where you stand and what you need to do next.
Schedule essential reports so that they automatically arrive in the inbox of the right people daily, weekly, or monthly.
When you see a trend or a puzzle, dig into your data with our flexible, drag-and-drop data mining tool, T-Stats.
Pull the Perfect List Every Time
Extractions functionality lets you target the people you want.
Build lists based on multiple criteria
Segment your lists to target each sub-group individually
Randomize segments for easy A/B testing
Use suppressions to make sure you don’t target the wrong people
“Both Marketing and Development departments have been able to plug into how to use lists and extractions and metrics to target campaigns at the right people, at the right time, and track the success of various campaigns.”
Mark Elliott, Director of Sales & Marketing
Sydney Symphony Orchestra
Tessitura standard reports provide up-to-the-minute information from individual transaction records, at a detail or summary level.
Reports offer insights into all functional areas of your organization, including finance, ticketing, development, membership, and more.
Highly flexible parameters let you run reports for different time periods, selected seasons, filtered by a list of constituents, and many other criteria.
Historical data imported into Tessitura can be included in your reporting.
Schedule any report for automatic delivery to your inbox — daily, weekly, or monthly.
Since all data is updated in real time across the organization, it is instantly available for reporting.
“Tessitura enabled a richer, instant reporting insight. Previously, the marketing department had to get reports custom written any time they wanted to understand anything about anything."
Claire Spencer, Chief Executive Officer
Arts Centre Melbourne
Powerful Analytics with T-Stats
T-Stats is a flexible, drag-and-drop analytics tool that complements and enhances Tessitura Software’s reporting and query capabilities.
Define fields, analyze data, and create reports in seconds.
Drag-and-drop interface lets even non-technical Tessitura users design their own reports.
Aggregated data allows you to look for patterns and trends and evaluate the longer-term impact of marketing and pricing policies.
Generate graphs, charts, maps, and other data visualizations with just a few clicks.
Change parameters and options on the fly to suit your reporting needs.
Take action on your findings by sending lists back to Tessitura to drive communications or further analysis.
Customize T-Stats based on your organization’s unique needs.
T-Stats is included with your Tessitura license at no additional charge.
“We’re able to look at our data and slice it and dice it, make decisions based on the data that we find, make sure we target the appropriate people. It gives us a real sense of accuracy beyond what we've had in previous systems.”
Jenny Graf Carvo, Tessitura Systems Administrator
University Musical Society
Strategic Overviews with Dashboards
Tessitura Dashboards put key business metrics at your fingertips.
Present at-a-glance overviews of key data in a compact, easy-to-digest format
Spot trends that need more detailed investigation
Over 20 at-a-glance widgets are configurable by each user
Accessible in both the Tessitura application and a web browser, so they're easy to share with executives and board members
Included with your Tessitura license at no additional charge
Create an unlimited number of custom reports to meet your organization’s unique needs.
Tessitura Network provides the code for all existing reports so that you can adapt them as needed.
Anyone with SQL skills can modify existing reports or create new custom reports using SSRS (SQL Server Reporting Services) or any other compatible third-party report writer, such as Crystal Reports or MS Access.
Don’t want to start from scratch? Browse the repository of custom reports shared by Network community members.
Want help from the experts? Tessitura Network Consulting is available to adjust existing reports or build new reports to meet your specifications.
Once you’ve created a custom report, you can add it to the Tessitura reports menu so that it lives side-by-side with your other reports.
Add custom widgets to your Dashboards.
Since Tessitura utilizes an open SQL Server-based database, users have the ability to query data directly and save it in any SQL-compatible format or export to Excel.
“This is really a powerful platform that allows you to really start slicing and dicing visitor experience, and that's invaluable.”
Christopher Lentz, Senior Manager of Visitor Services
Unified CRM give you clearer insight
With one seamlessly integrated database, Tessitura empowers its users to understand their patrons, transactions, and finances from all angles. Because Tessitura supports all types of transactions, see all your patron activity — tickets, memberships, donations, merchandise, and more — through a variety of robust reporting tools.
Tessitura’s unified database lets you see a full picture of your customers’ behavior – including ticketing, giving, education programs, memberships, and more.
Slice data to understand correlations and gain a big-picture understanding of behavior trends.
Use the knowledge you gain to drive better decision making.
Join the 600+ organizations already using Tessitura.
We'd love to speak with you about how Tessitura can help you fulfill your mission.Contact Us