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Thought Leadership

Groundbreaking ideas from diverse members of the Tessitura community

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The Value of Everything, Part 3

Arts & Culture / Business Strategy 3 min

To look at the value of everything, we need to take inventory of what's happening.

An overhead photo of Opera Theatre of St. Louis, photo by Ken Howard
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Seven stories of success from the opera world

Arts & Culture / Audience Development / Business Strategy / Customer Service / Marketing / Presenting & Performance 3 min

From the Royal Opera House to Opera Australia, these seven companies have bold ideas to share.

A desk where people are writing and using sticky notes
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The Value of Everything, Part 2

Arts & Culture / Business Strategy 3 min

What matters most when everything is important? Let's evaluate the information that you collect.

A desk with a notebook, pen, and laptop
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The Value of Everything, Part 1

Arts & Culture / Business Strategy 3 min

What matters most when everything is important?

A person's hands holding a cell phone, reflected in a window
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Six essential mobile sales optimizations for 2019

Business Strategy / Digital 5 min

It has never been more critical to optimize your sales and donation experience for all devices.

Andrew Recinos with some of the props from his talk at TEC2018
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How to Think Like a Human

Arts & Culture 28 min

Andrew Recinos weaves together a talk about the human brain, history and technology, and the essential nature of arts and culture

Erin Koppel presenting at Communicating the Museum, October 2018
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Let’s Get Serious about Play: Creating Resiliency

Arts & Culture / Business Strategy 3 min

Erin Koppel writes about how the elements of play can help the field of arts and culture thrive through change

assorted doughnuts
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Planning for High-Volume On-Sales (The Donut Problem)

Arts & Culture / Business Strategy / Customer Service / Digital / IT & Systems / Technology / Ticketing & Admissions 2 min

Kristin Darrow offers her advice for managing a large ticket on-sale where demand outstrips supply, while maintaining a good customer experience throughout

Don Youngberg on stage at TLCC2018
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Today We Made History

Arts & Culture / Collaboration / Fundraising / Marketing / Ticketing & Admissions / Technology 12 min

Don Youngberg, Vice President of Community, reflects on the meaning of “history” in the business of arts and culture.

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