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Features Overview

Powerful Functionality for All Areas of Your Business

See how Tessitura transforms organizations
Features Overview

Comprehensive Features Unite Every Department

Imagine a completely unified solution that consolidates all visitor, audience, member, and donor information with powerful functionality to meet the needs of every department. Tessitura’s unique platform helps you deepen customer engagement and increase organizational efficiency, freeing up time to devote to your mission.

One Unified System

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Ticketing & Admissions

Tessitura's robust and flexible features makes it easy to sell any kind of tickets, plus anything else that you need: general admission, timed admission, capacity-controlled ticketing, and tickets for seated venues. Tessitura lets you offer flexible and prebuilt packages, including single- and multi-venue packages, and handles subscription renewals easily. With a unified CRM platform, discounts are applied automatically and in real-time.

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Theatre Royal & Royal Concert Hall screenshot
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Fundraising

Tessitura includes world-class fundraising tools to enable your financial success. Take advantage of mobile tools for staff on the go, comprehensive campaign management, and moves management tools. Benefit from sophisticated gift processing, automated billing and payments, and relationship mapping. Manage your special events, and easily send acknowledgments.

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Memberships

Tessitura’s powerful unified software offers the flexibility to support and grow your membership programs. Enjoy integrated membership card scanning and automated benefits tracking. Sell memberships through any channel, and design your own membership cards — including digital membership cards. Set up an unlimited number of membership programs, and configure membership levels and rules to suit your needs.

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National Portrait Gallery membership upsell
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Unified CRM

Tessitura places the customer firmly at the center of its platform. Sophisticated CRM allows you to see each interaction — across every area of your business, and at each point in the customer’s journey with you. Gain insight to strategically guide your customers’ experiences and engagement.

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Marketing

Leverage a 360-degree view of your customers with Tessitura’s powerful marketing features. Personalize your marketing, target your messages, automate promotions, and more to increase engagement and raise revenue.

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Signature Theatre 3-packs
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Education

Tessitura’s unified platform helps you build relationships with students and families, and with teachers and schools. Manage classes and workshops with ease. Detailed program tracking helps you improve the effectiveness of your education initiatives and demonstrate the value of your programs to funders.

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Integrated Ticket Scanning & Access Control

Real-time wireless scanning in the palm of your hand offers access control, attendance data, customer service, and much more, seamlessly integrated with Tessitura. Scan tickets, membership cards, and much more.

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Mount Vernon website and mobile
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Online & Mobile Solutions

Engage your customers on any platform with powerful, easy-to-use solutions for online and mobile transactions and engagement. Tessitura's industry-leading API and flexible white-label solutions offer a range of online and mobile tools.

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Business Insights

Have all your data at your fingertips. Tessitura’s reporting capablities, drag-and-drop analytics, and strategic dashboards help you understand your organization from every angle. Schedule reports for delivery to your inbox, and use your new-found insights to drive future campaigns.

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Perot Museum post-visit survey
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Customer Service

Put your patrons at the center of your organization. Tessitura’s unified solution gives a comprehensive view of every patron so you can meet and anticipate their needs.

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Concierge & Self-Service

Tessitura supports concierge-style tablet transactions and self-service stations so that you can offer a new level of convenience and service to your customers.

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Resource scheduling
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Resource Scheduling

Tessitura supports concierge-style tablet transactions and self-service stations so that you can offer a new level of convenience and service to your customers.

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“I’ve been on a half dozen ticketing systems and by far, Tessitura is the best one because it’s not just a ticketing piece — it’s the entire CRM model.”

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Sean Wright, Executive Director
The Grand