Real-Time Access Control
N-Scan offers real-time wireless scanning for access control, attendance data, customer service, and much more, seamlessly integrated with Tessitura.
Ticket Scanning and Check-In Features
N-Scan offers you the flexibility to scan tickets and more so you can record attendance in real time right in Tessitura.
Scan traditional, print-at-home, and mobile tickets
Get mobile in-app ticket delivery with TN Mobile Plus
Manage entries to timed admission exhibits, and set a window of time for valid entries
Scan student name tags to verify class attendance
“When you tear a ticket, all you do is you tear a ticket. The scanning is so much quicker, and you get so much more information in a short period of time.”
Gordon Kelly, Head Usher
Bass Performance Hall
One bar code can represent multiple components of a package. These components can include:
Films and other events
“We use composite ticketing for our passes at Tanglewood, so we no longer have to guess at what performances people are attending. We know now that this many people have come into the Shed, or onto the lawn, for a specific concert. It’s been a tremendous help.”
David Winn, Associate Director of Tanglewood Ticketing
Boston Symphony Orchestra
Group Check-In Made Easy
Scan a single bar code to efficiently record attendance for part or all of a group sale.
Scan group leader’s confirmation to load the order
Type in the number of each kind of ticket you’re checking in, e.g. students and chaperones
Repeat as needed if a group arrives in multiple stages
N-Scan for Memberships
Learn more about your members and offer them better customer service
Members can bypass the admission desk and enter the museum directly
Track member attendance
Check membership level and the number of adult, child, or other entries
Records scanner data so it can be available for reporting
See trends in membership attendance, benefits usage, etc.
Membership cards can grant access to special areas
Robust monitoring capabilities let you track what you want to know.
Know who is in your venue at any given time
Set up alerts so that staff can know when VIPs enter your facility and greet them accordingly
Track member attendance patterns
View real-time sales and attendance data directly on the handheld scanning device or in Tessitura
At-a-glance data includes capacity percentages, the number of visitors currently checked in, sales information, and more
“If there's a professional courtesy visit and I want to know when they arrive, then I'll put it under my name. As soon as those tickets are scanned, I get a text so I know to check in with them and see if there's anything else that they need.”
Jennifer Miller, Guest Services Manager
Perot Museum of Nature & Science
Handle Seating on the Fly
With N-Scan, you can:
View seat availability in real time, by section or entry point.
Prevent double seating problems at the door.
Check the status of a single seat and see who purchased or reserved it.
Resolve seating issues on the spot — whether a patron needs wheelchair seating that you hadn’t anticipated or someone with balcony tickets is afraid of heights.
Put seats on hold right from the scanner, so you know they’ll still be available when your patrons reach them.
See who is using their tickets and who isn’t
See trends in member attendance
Analyze your data to help you make decisions: Plan staffing needs based on seasonal trends, and reach out to subscribers who aren’t using their tickets to connect before they disengage
“Besides scanning tickets to see who's attending and who's not, we're now looking to reach out to those who have not attended. We're trying to get them to let us know why they didn't show up, and let them know about exchange benefits and things of that sort.”
Nicole Keating, Assistant Vice President of Business Intelligence
Adrienne Arsht Center for the Performing Arts
Special access areas
Use N-Scan to open doors to VIP or donor lounges, backstage tours, complimentary drink vouchers, and more
Flexible Setup Options
Tailor the access control system to your space and your business needs.
Manage multiple events in multiple venues
Scan on exit to allow for re-entry
Provide special access to donor lounges, post-event parties, and more – all with the same barcode
Join the 650+ organizations already using Tessitura.
We'd love to speak with you about how Tessitura can help you fulfill your mission.Contact Us