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Concierge & Self Service

Transactions Wherever You Want Them

Concierge-style tablet transactions and self-service stations offer a new level of customer service

Tablet Transactions

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Tessitura Roving Box Office (TRBO)

Alleviate lines by taking transactions out from behind the desk. Our tablet application, Tessitura Roving Box Office (TRBO), allows you to transact from anywhere.

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Flexible Tablet Sales

Sell tickets and memberships, take donations, and process program registrations anywhere you have a secure WiFi or 4G connection to Tessitura.

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Portable Unified CRM

Link transactions to customer records or process quick, general public sales. Messaging can remind staff to up-sell memberships to visitors.

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Improve Customer Service

Search, view, and update basic constituent information. TRBO automatically recognizes members and subscribers to offer benefits and entitlements such as member pricing.

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Secure Payments

Process credit cards in real time and capture an electronic signature.

TRBO
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Increase Donations

Easily add round-up donations to transactions. Renew or upgrade memberships anywhere in your facility.

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Flexible Ticket Options

Print tickets and receipts to a Bluetooth printer, or email them instantly to the customer.

Gain Mobility Without Losing Functionality

TRBO lets you transact in non-traditional places, giving you more opportunities to increase your revenue. It’s already being used in creative locations indoors and out.

Tessitura tablet application
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    Lobbies & parking garages

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    Shopping malls & open fields

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    Remote performance spaces

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    Pop-up retail tables

Kiosks

Tessitura can be integrated with JustArrive kiosks for self-service stations that put your customers in control of their own experience.

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    Kiosk stations can sell tickets, capture customer information, and provide automated ticket pickup to streamline visitor arrivals.

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    Kiosks stations can recognize members through a scanned card or membership number entry to provide instant access to membership information and benefits.

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    Personalize kiosks with your brand, graphics, and desired features.

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    Kiosks are PCI-compliant and EMV-ready.

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“If it's a really busy day, sometimes somebody just wants to get their parking ticket, we have the kiosk so they can jump over and take care of those simple things on their own. And we have one of them outside of our traveling exhibit. Instead of sending them back to the box office, they're able to step over to the side, buy that add-on ticket and walk right back in.”

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Jennifer Miller, Guest Services Manager
Perot Museum of Nature & Science

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