Having trouble? Let us help.

News Release

New Tessitura CEO Andrew Recinos aligns leadership to propel innovation

Nonprofit company commits to advancing the business of arts and culture in the coming years

Published1/14/2021

Read/View Time4 min


Andrew Recinos, the new President & CEO of Tessitura Network, opened 2021 by reaffirming the company’s commitment to advancing the business of arts and culture.

Tessitura, a nonprofit technology company, helps arts and cultural organizations thrive through effective customer relationship management. After serving in key executive leadership roles at Tessitura for over nine years, Recinos begins his tenure as the nonprofit’s leader at a time of unprecedented innovation by the company and within the industry at large.

In service of its mission, Tessitura Network has aligned its leadership team to accelerate the company’s progress toward strategic and technological goals. The existing teams will become part of five groups: Innovation, Member Services, Professional Services, Growth, and Operations.

“I am excited and humbled to take the helm as only the second CEO in our history,” said Recinos. “We have been honored to support all of our member organizations at every moment of this ongoing crisis. Now, by aligning our teams around Innovation, Growth, Member Services and Professional Services — all supported by global company Operations — we have a foundation to best meet the needs of cultural organizations as the industry reinvents itself in the coming years.”

“Now we have a foundation to best meet the needs of cultural organizations as the industry reinvents itself in the coming years.”
— Andrew Recinos

The Innovation Group will accelerate technology innovation by bringing together the company’s product, engineering, automation, integrations, and infrastructure teams. Co-founder and long-time technology lead Chuck Reif has made the decision to move to a new role of Chief Engineer. In consultation with Recinos, Reif invited John Jakovich to lead the new Innovation Group as Chief Innovation Officer.

“The existing teams and structures will be more closely aligned and better able to collaborate, share resources, and work toward unified goals,” said Reif. Alongside Reif, the leadership within the Innovation Group includes Anna Wessely, Vice President of Hosting Services, and Ron Wilson, Chief Technology Officer.

“At Tessitura, innovation never stops, and I’m privileged to take the helm of our technology initiatives,” said Jakovich. “Our members trust us with their most critical operations. We’ll honor that trust as we continue to innovate into our third decade and support digital transformation for arts and culture.”

A hallmark of Tessitura is its nonprofit, member-owned structure. Karyn Elliott, Chief Member Officer, leads the Member Services Group, which is responsible for ensuring that the organizations in the Tessitura Network get the most out of Tessitura. Leadership within that group includes Kristen Olson, Vice President of Learning & Thought Leadership, and Melissa Champ, Vice President of Support.

As Chief Strategy Officer, Erin Koppel oversees the company's Professional Services group. This team of veteran consultants provides services to enable digital transformation, create engagement and revenue strategy, extend Tessitura’s core functionality through technical work, and support the ongoing business needs of member organizations.

Under the leadership of Chief Growth Officer Mara Hazzard-Wallingford, the Growth Group brings together marketing, sales, public relations, and brand identity.

The Operations Group is led by David Pearce, Chief Operating Officer & Managing Director, Europe. This group oversees finance, business services, and human resources, as well as regional alignment and partnerships. Jeremy Dixon continues as Managing Director, Asia Pacific. Ivan Medanic takes on the role of Senior Vice President of Partnerships with the goal of growing Tessitura’s vital ecosystem of strategic partnerships. Gina Jackson, Vice President of Finance; Laura Bowden, Vice President of People; and Marty Kennedy, Vice President of Business Services also provide leadership within the Operations Group.

All the key leadership roles in the company are held by long-time members of the Tessitura team who are trusted by the Tessitura community and respected within the industry.

Co-founder and former CEO Jack Rubin continues to serve the company as an executive advisor, working closely on strategic projects and relationships.

All the key leadership roles in the company are held by long-time members of the Tessitura team who are trusted by the Tessitura community and respected within the industry.

Tessitura enters 2021 with confidence in the future, having added 50 organizations to its community in the past year for a total of 726 arts and cultural organizations in 10 countries. In 2020, the company focused its efforts on supporting its member organizations through the coronavirus pandemic. That meant not only developing the tools that organizations needed, but facilitating the connections that arts and cultural professionals needed most by hosting over 200 webinars and community conversations. Simultaneously, the company continues to work toward its next major product release, which will further enhance its enterprise CRM system.

About Tessitura

Tessitura is an enterprise CRM system that powers all key business functions for museums, performing arts organizations, and other cultural, educational, public media and attraction-based entities. From fundraising and memberships to ticketing, marketing, education, analytics, and more, Tessitura's unified platform enables a seamless, 360-degree view of all donors, members, and volunteers within a single database. Tessitura provides targeting and insight capabilities so the “right” engagement can happen at the optimal time.

In addition to its flagship software, Tessitura offers a range of complementary services that empower its users to achieve their goals. Those users form a community of industry leaders that enjoys an unprecedented level of knowledge sharing and collaboration through the facilitation efforts of the Tessitura Network. In addition, Tessitura works with a wide range of ecosystem partners that provide products and services to extend the power of what its members can do. Over 700 organizations in North America, Europe, Australia, and New Zealand are powered by Tessitura and a dedicated team of 225+ Tessitura Network experts provide 24x7 service and develop new technology.

For more information, please contact Amelia Northrup Simpson, Marketing & Communications Manager.

 

Topics

Company News

Recent Announcements

A person's hands gesturing next to a laptop on a table. In the background, the blurry torso of another person at the table.

Announcing the launch of Tessitura Associates

Arts & Culture / Company News 2 min

New initiative helps arts workers stay connected with Tessitura and with one another

Close-up of a person's hands typing on a laptop. A pale pink wall behind.

Tessitura releases cascade of new features to enable arts & cultural organizations to survive, engage, and raise revenue

Company News 3 min

From virtual experiences to contactless scanning to enhanced fundraising, new features help engage customers online and in person

True Tickets logo, on a gray background with arched lines at the bottom

True Tickets and Tessitura align to advance enhanced, secure, contactless ticketing to performing arts venues worldwide

Ecosystem Partners 5 min

Using True Tickets, Tessitura’s clients can take back control of their ticketing from the secondary market, better understand individual patron behavior, and take steps to reopen safety