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Tessitura Network Blog

Managing event cancellations

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Ellie G.

Ellie GriffithsBusiness Development Manager & Training Consultant, Tessitura Network

TitleVideo: Managing event cancellations

Published8/27/2020

Read/View Time2 min


At Tessitura, we are here to help you retain as much revenue as possible when you have to cancel performances and events. Through it all, our streamlined cancellations tools make sure you can deliver excellent customer service and use staff resources wisely.

Watch our two-minute video above for an overview of how to cancel events, and take advantage of the resources listed here. 

List Manager >

Return Request in TNEW >

Event Cancellation Utility >

For comprehensive documentation, review our guide for cancelling events and returning tickets.

Cancelling Performances & Returning Tickets >

Ellie G.

Ellie Griffiths

Business Development Manager & Training Consultant

Tessitura Network

Ellie is Business Development Manager and Training Consultant within the European region, having joined the team in October 2018.

An experienced fundraiser, Ellie has connected individuals and companies to a range of causes, including medical charities, higher education and the arts. Most recently she worked as Corporate Relations Manager for the City of Birmingham Symphony Orchestra, managing a portfolio of corporate sponsors. Ellie is also Chair of Women & Theatre, a Birmingham-based theatre company that addresses contemporary issues through performance.

Ellie lives in Birmingham (UK) with her partner, their two cats and a large collection of bikes, guitars, LPs and football programmes (Not all hers!). An avid Leicester City Football Club fan, when not enjoying Birmingham’s thriving cultural scene, she can be found shouting at the King Power Stadium.

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