Are you getting the most out of Tessitura?
Does your usage of Tessitura need a refresh? We can help! A Tessitura tune-up from our Enterprise Consulting team creates immediate benefits for your organization.
Our unparalleled team of industry-leading experts will cater an approach to your specific needs. We have frameworks for all budget and organization sizes, and we have helped improve some of the smallest and largest organizations in our community.
Why optimize?
Is your organization meeting its earned and unearned revenue goals?
Are you able to intentionally deepen engagement with all of your patrons?
When’s the last time you took a good look at your Tessitura usage?
We believe that CRM is more than technology — it’s absolutely fundamental to your success. Whether your organization has been on Tessitura for a decade or a few years, there are always opportunities to increase efficiency and effectiveness.
And that’s where Tessitura Enterprise Consulting comes in. Our combination of business and technical know-how allows you to leverage your full potential. As the only company that develops, supports, and provides consulting services for Tessitura, we are the experts, and we are here to help. In fact, helping you is our mission.
Our 1-2-3 process
First we learn about you — from YOU.
Your staff is invited to take a survey about how they use Tessitura to support their work. We also review your setup on your system.
Next, we come visit.
Working from a collaborative agenda, we facilitate workshops and do a series of interviews with key leadership and staff. We start problem solving right away, based on what we know of your goals and the best practices we’ve enabled at other organizations.
Recommendations Roadmap — delivered!
We’ll help you leave outdated processes behind and show you how to leverage Tessitura's untapped potential. We give you a personalized roadmap so you can take immediate action. We'll put it in priority order based on your goals, to help you take advantage of Tessitura at its fullest.
What do you get with a Tessitura assessment?
We tailor your project to fit your organization’s needs. Your assessment may include:
Database detective work
Database detective work to ensure we understand your configuration and challenges
Comprehensive audit
A comprehensive audit of your current Tessitura usage, your goals for using Tessitura, and how they align with your company strategy. We'll conduct in-depth interviews with senior leadership and any departments involved in your project.
In-person visit
An in-person visit to clarify goals and collect more insight on your usage
Customer engagement roadmap
A customer engagement roadmap, created in a facilitated workshop, that aligns the organization around a single vision of what progressive engagement looks like
Recommendations report
A detailed, actionable recommendations report to address the pain points in your customer engagement roadmap and provide concrete guidance on how to improve and expand your Tessitura usage
Learn More
Specific project proposals are customized for each organization’s individual needs, and can be designed to accommodate organizations of all genres and budget sizes. Call us at 888-643-5778 x456 or email us to learn more.
Explore Services
Learn more about how Tessitura's comprehensive services contribute to your success
