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Tessitura Enterprise Consulting

Optimize Tessitura

Are you getting the most out of Tessitura?

Does your usage of Tessitura need a refresh? We can help! A Tessitura tune-up from our Enterprise Consulting team creates immediate benefits for your organization. 

Our unparalleled team of industry-leading experts will cater an approach to your specific needs. We have frameworks for all budget and organization sizes, and we have helped improve some of the smallest and largest organizations in our community.

“Our team worked with Enterprise on a short engagement that is paying big dividends.”


Jennifer Weissman
Chief Marketing Officer
Boston Ballet

Why optimize?

Is your organization meeting its earned and unearned revenue goals?   

Are you able to intentionally deepen engagement with all of your patrons?

When’s the last time you took a good look at your Tessitura usage?

We believe that CRM is more than technology — it’s absolutely fundamental your success. Whether your organization has been on Tessitura for a decade or a few years, there are always opportunities to increase efficiency and effectiveness.

Erin Koppel, Tessitura’s Vice President of Enterprise Consulting, leads a workshop

And that’s where Tessitura Enterprise Consulting comes in. Our combination of business and technical know-how allows you to leverage your full potential. As the only company that develops, supports, and provides consulting services for Tessitura, we are the experts, and we are here to help. In fact, helping you is our mission.

Database Detective (PDF) > 

Tessitura CRM Assessments (PDF) >

Our 1-2-3 process


First we learn about you — from YOU.

Your staff is invited to take a survey about how they use Tessitura to support their work. We also review your setup on your system.

Illustration of person surrounded by icons of charts

Next, we come visit.

Working from a collaborative agenda, we facilitate workshops and do a series of interviews with key leadership and staff. We start problem solving right away, based on what we know of your goals and the best practices we’ve enabled at other organizations.


Recommendations Roadmap — delivered!

We’ll help you leave outdated processes behind and show you how to leverage Tessitura's untapped potential. We give you a personalized roadmap so you can take immediate action. We'll put it in priority order based on your goals, to help you take advantage of Tessitura at its fullest.


What do you get with a Tessitura assessment?

We tailor your project to fit your organization’s needs. Your assessment may include:

  • search

    Database detective work to ensure we understand your configuration and challenges

  • receipt

    A comprehensive audit of your current Tessitura usage, your goals for using Tessitura, and how they align with your company strategy. We'll conduct in-depth interviews with senior leadership and any departments involved in your project.

  • two people

    An in-person visit to clarify goals and collect more insight on your usage

  • Presentation Icon

    A customer engagement roadmap, created in a facilitated workshop, that aligns the organization around a single vision of what progressive engagement looks like

  • Doc-Check

    A detailed, actionable recommendations report to address the pain points in your customer engagement roadmap and provide concrete guidance on how to improve and expand your Tessitura usage

Why us?

A group of eight people outdoors, some seated and some standing.

No one knows Tessitura like we do. Our team has decades of cumulative experience working with Tessitura and with arts and cultural organizations like yours — of every size, in every genre. The Enterprise Consulting team, led by Vice President Erin Koppel, has members based in every region that Tessitura serves: North America, Europe, and Asia Pacific.  All non-profits aren’t alike, and we are singularly focused on arts and cultural organizations. We have implemented Tessitura over 600 times, and we have worked with dozens of organizations to refine and optimize their use of Tessitura in support of their evolving business goals.

Tessitura Network is the only company that develops and supports Tessitura, including all of our most recent capabilities like Tessitura Analytics and TN Express Web v7. We are a not-for-profit organization, and our project fees and approach reflect our mission and community focus. 

Let us partner with you to find your Tessitura opportunities

Learn More

Specific project proposals are customized for each organization’s individual needs, and can be designed to accommodate organizations of all genres and budget sizes. Call us at 888-643-5778 x456 or email us to learn more.

Contact Enterprise Consulting