Why work with Extended Services?

Our retainer-based consulting adapts to fit the needs of every Tessitura organization. Enlist the help of our consultants to become more proactive, realize goals and activate ideas from every department in your organization.

No one knows your business goals like you do. No one knows Tessitura like we do.

 

Our team of business and technical consultants brings a deep knowledge of Tessitura and years of professional experience. We will work alongside your team to help you accomplish day-to-day tasks and progress toward long-term goals.

What Extended Services offers

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    Technology optimization

    Ensure your technology is supporting your business strategy. We help you align with best practices, plan for major milestones and complete technology projects to set you up for success.

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    Campaign planning and execution

    Collaborate with your sales, marketing, fundraising and membership teams to plan and execute each step of renewals, on-sales and more.

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    E-commerce maintenance

    Set up new promotions and enable additional features like One-Page Giving or add-on donations to help you grow revenue.

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    Ticketing setup

    Configure your ticketing setup, whether you want to move to timed admission or adjust your package structure.

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    Insight and data services

    Evaluate your reporting needs, set up dashboards to drive data-driven decisions and maintain the quality and integrity of your data.

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    Training

    Provide the training your team needs, tailored to their knowledge level and your goals.

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    Interim staffing

    Our team can fill interim staffing gaps when you find yourself short-handed.

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    And more

    Tailor your time with our experts to work toward other business goals you’d like help achieving.

How Extended Services works

A dedicated account manager will work with you to set priorities, streamline processes and track progress toward your goals. Your account manager will learn how you like to collaborate and work. Best of all, our services are scalable. We can manage a project from concept to reality or simply implement your vision.

Retainer-based consulting with Extended Services offers you access to our expert consultants at the lowest rate. We’ll help you determine the level of support you need and create a contract with a flat monthly fee to make your budgeting easy. You can also borrow or roll over services month-to-month, providing flexibility when you need it.