Crowdhandler, from Made Media, protects websites during periods of heavy traffic, preventing servers and other key infrastructure components from becoming overwhelmed in order to continue processing transactions with confidence. Customers are shown their position in the queue and their number is updated regularly until they are allowed through for their transaction. Messaging on the holding page can be updated to keep customers informed during their time in line. This on-demand, cloud-based product is integrated with Tessitura and can be deployed for one-off events or left permanently engaged. It is simple to set up and can be in operation within one week's notice.

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Queue-it is a Tessitura integrated virtual waiting room that controls website and app traffic surges by offloading visitors to an online waiting line. Queue-it’s SaaS platform enables ticket vendors and venues to keep their systems online and fans informed, blocking malicious bots and creating personalized waiting experiences on their most business-critical days.

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