Ongoing Professional Services

We can leverage Tessitura to help you achieve your mission.

Tessitura’s Professional Services lets you concentrate on your mission and business goals while our team of experts handles day-to-day technology and operations. You will be paired with a strategic account manager who will take the time to understand your goals. Your account manager will work closely with our business and technology professionals to:

Collaborate with the leadership of your organization to bring your vision to life

Plan ahead for major milestones, deadlines, and projects

Help you take advantage of Tessitura’s latest features and upgrades

Maintain the quality and integrity of your data

Provide data insights to inform strategy

Optimize your technology to maximize revenue and efficiency

Build resiliency for your organization

Give you the operational and staffing flexibility you need to weather a difficult time

What we do

Strategic account management

We will review your current operations to see how they align with industry best practices. If there are any areas not in alignment, we will use our comprehensive knowledge of CRM to achieve maximum efficiency and revenue for you.

Take advantage of new features

As our team rolls out new functionality to help you navigate the pandemic, we can help you determine what to take advantage of and how.

Campaign planning and execution

We work with your marketing, fundraising, and membership teams to plan and execute each step for successful renewals, onsales, and more

E-commerce maintenance

Optimize your TN Express Web configuration to improve the customer experience. We can set up new promotions and enable additional features like One-Page-Giving or Add-On Donations to help you grow revenue.