Having trouble? Let us help.

For Admissions & Visitor Services

Smarter Admissions Across All Channels

We give you the tools you need to improve the visitor experience 

Watch 3-minute ticketing testimonial
Overview

Better for your visitors. Better for your business.

Tessitura gives you the power to sell a wide range of tickets and items both efficiently and strategically. Our unified CRM helps you understand your patrons and communicate effectively with them, thereby maximizing revenue.

Powering Your Success

checkmark-icon

Manage All Your Ticketing Needs in One System

Tessitura easily handles general admissions, timed admissions, capacity-controlled ticketing, group sales, and assigned seating.

Illustration
Illustration
checkmark-icon

Turn Walk-Up Visitors into Members

Easily sell memberships and tickets in a single transaction or convert past visits to memberships, with no additional steps required for members to be fully recognized.

checkmark-icon

Instantly Provide Member Benefits

Tessitura instantly recognizes new and longtime members and applies appropriate benefits to the cart, at the desk or online.

Illustration
Illustration
checkmark-icon

Handle Multiple Experiences with Ease

Tessitura offers flexible packaging options so visitors can plan their experiences in advance or choose activities when they arrive. Every experience in the package can be combined into a single barcode, making it easy for visitors to navigate and engage.

checkmark-icon

Harness Meaningful Attendance Data

Tessitura makes it easy to track attendance trends so you can identify visitor patterns, cross-reference attendance with other customer data, and convert engaged visitors into donors or members.

Illustration
Illustration
checkmark-icon

Increase Your Revenue

Tessitura handles admissions and other ticketing, donations, memberships, packages, classes, and more – in a single system, so you can upsell, cross-sell, and add on donations with ease to increase revenue and engagement. Pricing can be adjusted to maximize incremental income.

checkmark-icon

Automate Special Pricing

Tessitura’s powerful transaction engine responds to CRM and cart cues to apply up-sell prompts and discounts across all channels, including group discounts, chaperone tickets, and more.

Illustration
Illustration
checkmark-icon

Sell at High Volumes Quickly

Tessitura gives you the tools for fast transactions at the desk, for on-site and remote tablet sales, and with customer-facing web and mobile. Tessitura handles spikes in traffic for a large on-sale or a busy holiday, or ongoing high traffic at the desk.

minimize
minimize
minimize
minimize
Nancy Yao Maasbach

“Before, anyone who wanted to purchase a ticket needed to come through the door. The 60 million visitors who come to New York City, we were not tapping into them. Tessitura let MOCA become part of the tourism industry in New York City.”

QuoteNancy Yao Maasbach, Museum of Chinese in America

The Museum of Chinese in America - General Store
The Museum of Chinese in America - Stories Exhibit
mark-boyer

“Our visitor experience has been enhanced because as we pull up constituents’ records, we can see how many times they've visited, what their membership level is, everything. Instead of bouncing between two different systems as in the past, we now have everything as a snapshot right in front of us.”

QuoteMark Boyer, Perot Museum of Nature & Science

Perot Museum Exterior
Perot Museum Dinosaur
Tony Palombi

“For me in customer service, [the decision to go with Tessitura] was about service. It was about being able to have that history on each guest and make a personal connection.”

QuoteTony Palombi, John G. Shedd Aquarium

Shedd Aquarium
Shedd Aquarium
matt-briney-headshot

“Tessitura allows us to achieve our mission by allowing us to see the life cycle of the customer as they enjoy our estate.”

QuoteMatt Briney, Vice President of New Media, George Washington's Mount Vernon

mount-vernon-photo
mount-vernon-photo