Flexible Solutions to Power Your Memberships
Tessitura is the only system that unifies robust, flexible membership functionality with ticketing, admissions, fundraising, and other key areas of your organization. Real-time data is instantly shareable across your organization, providing unified CRM and ensuring quick fulfillment of membership benefits and excellent customer service for museums, cultural attractions, and the performing arts.
Powering Your Success
Unify Memberships Across Your Organization
Tessitura puts memberships, ticketing, subscriptions, education, donations, and other transactions in one place, allowing easy cross-referencing of member and ticketing data and unified benefits tracking.
Turn Walk-Up Visitors into Members
Tessitura handles admissions and membership sales in a unified interface, making it easy to convert visitors into members right at the admissions desk.
Instantly Recognize Member Benefits
Tessitura recognizes your members and applies appropriate benefits to the cart—at the desk or online—whether they are a long-time supporter or have just joined.
Create & Manage Multiple Membership Programs & Levels
Tessitura handles an unlimited number of membership programs and levels with flexible, configurable options for annual giving, renewals, mid-year upgrades, and benefits handling.
Tessitura gives you access to complete customer activity across the organization, making it easy to convert engaged customers into members and to increase member engagement in areas that are meaningful to them.
“We had 408 members at the end of last year. Today, we have over 1600 members. You're looking at 24 months of not having issued any sort of membership renewal, to doing something monthly that takes us literally 8–10 minutes. So that's incredible.”
Nancy Yao Maasbach, Museum of Chinese in America
“Using Tessitura definitely helps us build lasting relationships with our members. Our membership department can look at purchase trends and use that information to acquire new members or drive membership renewals.”
Mark Boyer, Perot Museum of Nature & Science
“Our members are able to purchase tickets before the general public. Your membership level determines when you can go online to purchase your tickets. Instead of 50,000 people buying tickets all at once, we could spread it out over three weeks before it hits the general public.”
Matthew D'Silva, Film Society of Lincoln Center
“We're seeing some very strong results with our loyalty programs. We've increased our student attendance from 1.8 times per year to 5.5 times per year. We've built a program for young professionals that gets them coming 12 times a year.”
Jim Sector, The Cleveland Orchestra
“Our members are seeing the difference. They're getting better communications from us, because of the data we're able to keep. They love the discounts that they're able to get online, so it saves them time and they get the discount right upfront.”
Kim Robinson, Air Zoo