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About Us

Advancing the Business of Arts and Culture

Powering success in arts & cultural organizations

Tessitura Network powers the success of arts and cultural organizations around the globe. At our heart is the Tessitura CRM software, a truly unified platform driving all mission-critical business functions in one single database — ticketing and admissions, fundraising, memberships, marketing, business insights, education, online, mobile and more. 

Our mission is your mission. As a not-for-profit we answer directly to our not-for-profit user base. We focus on supporting arts and cultural organizations of all sizes to achieve organizational success by using Tessitura in the way that best suits their needs, whether out of the box or as a platform for innovation. The result? Deeper audience engagement, increased revenue and more time devoted to the enhancement of the business of arts and culture. 

600+
leading arts & cultural organizations
100%
implementation success rate
98%
client retention rate since 2001

Jack Rubin at ACMI

“Our goal is to take away all the silos in arts & cultural organizations.”

Quote
Jack Rubin, Chief Executive Officer & Co-Founder, Tessitura Network

Our mission is your mission

Our mission is to enable and inspire arts and cultural organizations to achieve their goals by providing continually innovated technology and comprehensive services that improve their efficiency and effectiveness, and by fostering learning, knowledge sharing and community collaboration between peers and organizations. Our not-for-profit status means we answer to our users, not to shareholders or investors. As a non-profit ourselves, we understand the needs of our non-profit client base. Our Mission, in essence, is to help our users achieve their missions.

Tessitura Mission Statement

Tessitura Network enables and inspires arts and cultural organizations of all sizes to achieve their goals by providing continually innovated technology and comprehensive services that improve their efficiency and effectiveness, and by fostering learning, knowledge sharing and community collaboration between peers and organizations.

One Unified Platform

The Tessitura CRM platform comprises one fully and seamlessly unified database for full enterprise operations. At its core is a powerful constituent management system designed for Customer Relationship Management and offering specialized functionality for multiple areas of your business, while housing data in a single system.

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Unified CRM
Tessitura Consulting

Comprehensive Services

Tessitura includes unlimited professional support, and we offer a wide range of services to maximize your Tessitura usage and optimize your business.

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Unparalleled community

Our Tessitura Network community is represented by as many disciplines as there are business areas that the Tessitura software powers. The collaboration between these individuals is unparalleled anywhere in our industry; facilitated by a raft of user groups, forums, events and our Tessitura Learning and Community Conference – the largest gathering of arts and culture professionals in the world.

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Tessitura Learning & Community Conference
Tessturas Innovator Series

Thought Leadership

Tessitura’s Innovator Series showcases insight and innovation in the business of arts and culture. The ongoing program of brief and powerful presentations by industry professionals includes live webinars, conference presentations and now more than 40 talks recorded on video and available on YouTube on demand.

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What Others Are Saying

“Tessitura is not just about having the icon on your desktop. It's about being part of this worldwide community, full of people who share interesting ideas, concepts and initiatives, and help each other.”

Beau Vigushin, Director of Ticketing & Visitor Experience
Arts Centre Melbourne

“Tessitura was a quantum leap forward for us.”

Jack Wright, Director of Marketing & Communications
Celebrity Series Boston

“Tessitura is such a big part of what I do. I can't imagine how we would do our jobs without it.”

Amy Catanzaro, Director of Marketing
Cincinnati Symphony Orchestra

“It's a pretty fantastic thing to have Tessitura as one database where all the information is stored.”

Tony Palombi, Manager of Constituent Services
Shedd Aquarium

“Tessitura enables us to have a real quality relationship with our customers that we couldn't get from another system.”

David Pearce, Strategic Director
Wales Millennium Centre

“Tessitura helps me to understand our customers from a real 360-degree perspective.”

Mary Beth Smith, Director of Marketing & Communications
San Francisco Ballet

Continual Innovation

As business requirements and industry trends continue to evolve, so do we. We issue new releases of our unified platform every year, with our latest (12.5) being the largest functional release in our history. We are committed to ongoing investment in technical architecture and business intelligence to keep our arts and cultural user base at the forefront of technology developments.