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Enterprise Consulting

Optimize Your Business

Business knowledge matched with technical expertise

Tessitura Technology Powers Your Business. Enterprise Consulting Helps Advance It.

Enterprise Consulting — just like Tessitura Software — is tailor-made for arts and culture. Our consultants bring together extensive experience from across the sector and access to the cumulative knowledge of the Tessitura Network community. This combination of business and technical know-how make us uniquely positioned to help propel your success. Our philosophy is simple: engagement leads to revenue. With that in mind, a single idea, to intentionally deepen engagement and access, guides our work.

Increase Your Productivity & Capacity

Does your use of Tessitura need a tune-up, jump-start, or reboot? Our software powers the world’s leading cultural organizations, yet many find they’re not leveraging its full potential and are wasting time and money. Our professional assessments create an immediate, positive impact on everyday use of Tessitura. Whether you are seeking to revisit your business workflow or process, are a new licensee considering post-implementation modifications, or have been on the software for a while and outgrown your current Tessitura setup and configuration, each is personalized to the needs of your organization.

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    Functional reviews of your use of Tessitura

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    Assistance with system configuration or reconfiguration

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    Recommendations on activating functionality

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    Advice regarding staff structure

Get In Touch

“Nearly every item that we have worked on, because of the optimization report, has had a direct impact either financially or on staff time.”

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Michelle Usadel, Tessitura Application Specialist
Phoenix Symphony

Grow Your Earned & Contributed Revenue

Strategic projects focus on responding to specific challenges, from improving return on investment to activating strategic goals. By developing a coordinated plan, we help organizations realize their ambition through thought and action. Define the challenge, understand the situation, and design a solution.

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    Annual fundraising and marketing plans

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    Data analysis to inform decision making

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    Customer journey mapping and interventions

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    Subscriber/donor/member loyalty

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Transform Your Organization

Cultural projects focus on building trust and alignment around shared vision and goals, as well as linking metrics to impact to measure success. Getting a department or organization to the next level is never easy. Buy-in is critical. Bringing a team together to forge the path forward is invaluable and speeds up the process.

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    Single or multi-day retreats for teams

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    Workshops to create organizational alignment

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    Customized content to match your needs

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    Affect change on a departmental or organizational level

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“The session worked incredibly well. There is a new vitality and momentum within the team. It’s a contagious environment to be in!”

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Nia Elias, Assistant Business Performance Director
Wales Millennium Centre

Team

Our global team of experts bring experience from across the arts and culture sector. You will benefit from deep knowledge in a diverse array of fields while taking advantage of collaboration across industries and professions.

Erin Koppel, Senior Director

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Erin has 20+ years of experience in development, from annual funds to major giving, and cultivation and engagement activities, be it a gala, auction, and all other types of events. Prior to joining Tessitura Network, she was Deputy Director of Development at the Lyric Opera of Chicago. Erin left with an exemplary record of successful contributed revenue strategies which leveraged engagement opportunities across all transactions and touchpoints with patrons and subscribers. Since beginning with Enterprise Consulting, she has worked worldwide in all genres and sizes of organizations using Tessitura. Erin resides in southwestern suburban Chicago, Illinois.

Edward R. Gargiulo III, Director

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Ed has over 15 years of experience in membership, marketing, and customer relationship management. Prior to joining Tessitura Network, he was Director, Membership and Database Marketing at the Museum of Fine Arts, Boston. Ed’s work there included redesigning and launching their membership program, instituting a lifecycle based marketing approach, and advancing the use of business intelligence to turn data into information, information into knowledge, and knowledge into insight to drive decision making. Ed resides in Boston, Massachusetts.

 

Carli Webb, Director

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Carli has over 15 years of experience with Tessitura system administration, custom configuration, and ticketing. Prior to joining Tessitura Network, she worked in several Tessitura organizations and was co-founder and CEO of Dragonfly Network, a consulting company specializing in Tessitura administration, reporting and analytics insight, configuration, and technical assistance. Carli resides in Elon, North Carolina.

 

 

Amalia Hordern, Consultant

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Amalia has over 15 years of experience in marketing, ticketing, and customer relationship management. Prior to joining Tessitura Network, she was Senior Manager, Customer Experience at The Australian Ballet. Amalia provided leadership for a team of CRM, marketing, customer service, and ticketing professionals to realize both revenue and audience goals through detailed audience segmentation and a data driven approach to customer engagement. Amalia resides in the Dandenong Ranges, just outside Melbourne, Australia.

 

Learn More

Specific project proposals are customized for each organization’s individual needs, and can be designed to accommodate organizations of all genres and budget sizes. Call us at 888-643-5778 x103 or email us to learn more.

Contact Enterprise Consulting